One question we often get from clients who have moved to Office 365 is “We like it, but we’re not sure we’re getting all the value we can from the Suite. Can you help us understand our usage and drive uptake?”
What a lot of people don’t realise is that Micrososft themselves have released a number of good tools to help you understand usage. First, there’s the upgraded admin center, released in March last year. Next step is to leverage the reporting portal, also released in March last year.
While this was a good start, we’re very excited about the release of the public preview of the Office 365 “adoption content pack” in Power BI.
“Office 365 gives users the freedom to work from anywhere and the services they need to be more productive and collaborative. Sometimes, however, people need a helping hand to get started with Office 365. For example, if someone doesn’t use Skype for Business, they might not know how to get started using Skype or understand how they can leverage it to communicate better. In either case, the IT department might want to connect with this person to provide them with more information or training resources.
The new Office 365 adoption content pack gives you a cross-product view of how users communicate and collaborate to help IT admins provide more targeted user communication. When you better understand how employees use the various services within Office 365, it is easy to decide where to prioritize training and communication efforts. The content pack lets admins further visualize and analyze their Office 365 usage data, create custom reports, share insights and understand how specific regions or departments use Office 365.”
The reports are a lot more detailed and insightful – for example:
But we’re particularly excited about how our global clients are going to be able to visualise uptake in their various geographies:
Feel free to contact us for more information on how to deploy this in your environment, and then how to make the most of the learning this data and analysis will give you.